Job Description

Bell / Valet Runner

We are seeking a friendly, service-oriented Bell / Valet Runner to join our hospitality team at Kaʻanapali Beach Maui. This role plays a vital part in creating a welcoming first and last impression for our guests by assisting with luggage handling, valet services, and providing exceptional guest service throughout their stay.

If you enjoy working in a fast-paced resort environment and take pride in delivering service with aloha, we would love to meet you.

Here's why you'll love it here - We offer an excellent benefits package to our full-time Team Members that include:

• Pay Range: $20.33-$23.92 per hour
• Medical, Dental, and Vision insurance from Day One
• Financial Wellness – 401k plan with company match, Life insurance, Company stock purchase program
• HGV provides access to outstanding Team Member benefits, discount travel programs and much more! Join HGV to access these premier benefit programs today!
• Generous Paid Time Off Program
• Paid Sick Days
• Team Member Recognition and numerous learning and advancement opportunities
• and more!

HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek's "America's Greatest Workplaces for Parents & Families." Over the past 30 years, the highest honor we've received is the continued loyalty of our Owners, Members and Guests. We've also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.

Schedule Details:

Our Front Office department operates 24/7, 8 hours shift will be assigned between 7am-11pm including weekends and holidays.

Responsibilities

Additional Responsibilities Include:

• Transport guest luggage to and from guestrooms upon arrival and departure
• Escort guests to their rooms and provide information about resort amenities, services, and special features
• Assist guests with immediate needs and maintain attentive service throughout their stay
• Operate guest vehicles safely and professionally, including parking and retrieval
• Inspect vehicles for damage prior to taking custody and document as required
• Issue and collect valet claim tickets, ensuring accurate vehicle and guest information
• Maintain cleanliness and proper working condition of bell and valet equipment and work areas
• Maintain security of baggage and key storage areas
• Demonstrate a courteous, professional, and friendly demeanor toward guests and team members at all times
• Perform other duties as assigned to support resort operations

Qualifications

What are we looking for?

Hilton Grand Vacations is a leader in the vacation ownership industry, operating with an unwavering commitment to innovation, quality, and continued growth. We believe that at the core of our company's success are our Team Members! To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High school diploma or equivalent
• Bellman or Valet experience
• Valid Hawaii Driver's License
• Strong customer service skills with the ability to communicate clearly in English
• Ability to work well under pressure in a busy arrival and departure environment
• Team-oriented mindset with strong judgment and organizational skills
• Ability to lift 50 lbs or more repeatedly

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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