Job Description

Attendant Turndown

Perform a combination of cleaning duties to refresh guest rooms according to established procedures.

Clean assigned guest rooms, according to established standards.

Perform cleaning duties such as vacuuming, dusting, cleaning bathrooms, refreshing linens and turning down beds according to preset standards and procedures.

Empty wastebaskets and transport other trash and waste to disposal areas according to preset standards and procedures.

Input accurate room status into the phone system according to preset standards and procedures.

Enter, respond to and close maintenance system work orders as required.

Keep cart, linen room and equipment neat and orderly according to preset standards and procedures.

Turn in all articles found in vacated rooms immediately and handle according to lost and found procedures.

Follow established chemical procedures and key control procedures.

Responsible for retrieving and filling ice buckets.

Report maintenance problems immediately.

Perform other duties as assigned.

High school diploma or equivalent preferred.

No initial experience required. Knowledge of cleaning equipment, methods, and chemicals also preferred. Good communication skills required for interaction with hotel guests and staff.

Interview, select and train STARS

Set and adjust their rates of pay and hours of work

Direct the work of STARS

Appraise STARS productivity and efficiency for the purpose of recommending promotions or other changes in status

Handle STAR complaints

Discipline STARS

Plan the work

Determine the techniques to be used

Apportion the work among the STARS

Determine the type of materials, supplies, machinery, equipment or tools to be used or merchandise to be bought, stocked and sold

Control the flow and distribution of materials or merchandise and supplies

Provide for the safety and security of the employees or the property

Plan and control the budget

Monitor or implement legal compliance measures

Customarily and regularly direct the work of at least 2 or more full-time STARS or their equivalent (1 full-time STAR at 40 and 2 half-time STARS at 20 hours each, are equivalent to 2 full-time STARS).

Authority to hire or fire other STARS, or makes suggestions and recommendations as to the hiring, firing, advancement, promotion or any other change of status of other employees are given particular weight.

Ability to speak and hear. Close and distance vision. Frequent sitting with some walking and standing. Frequently lifts/carries up to 5 lbs. Continual use of manual dexterity and gross motor skills with frequent use of bi-manual dexterity and fine motor skills.

Identify and distinguish colors

Stand for long periods of time

Walk extended distances

Lift/carry 6-25 lbs.

Lift/carry 26-50 lbs.

Lift/carry over 50 lbs.

Reach hands and arms in any direction

Kneel and/or stoop repeatedly

Continually works in normal office conditions and in close proximity to others.

Wet or humid conditions

Near moving or mechanical parts

With fumes or airborne particles

Near toxic or caustic chemicals

Near risk of electrical shock

Near loud noises

In areas of strong vibration

Varying schedule to include evenings, holidays and overtime as business dictates.

The starting pay for this position is $21.00 per hour, the 6 month pay for this position is $23.80 per hour, and the one year pay for this position is $28.00 per hour. The position offers health care benefits, earned paid time off and/or sick leave, life insurance, disability coverage, and other life and work wellness benefits. Benefits may be subject to generally applicable eligibility, waiting period, contribution, and other requirements and conditions.

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