Job OverviewSchedule: Monday thru Friday / 7:00 am to 3:30 pm or 8:00 am to 4:30 pm.Maintains a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. Assists with phones and schedules future appointments and/or procedures. Utilizes strong customer service skills and promotes the UMPhysicians' philosophy of patient centered care to meet the needs of all visitors/guests. Welcomes visitors, provides non-clinical information, takes messages, schedules appointments or procedures, collects co-pays, enters and verifies health insurance information and oversees the clinic lobby/patient waiting area. Arranges any accommodation or interpreter services needed for the patient visit. Resolves non-clinical patient issues, provides backup and coverage as needed. Helps coordinate provider schedules and appointments. Prioritizes between these functions on an ongoing basis to maximize efficiencies of clinic schedules and reduce patient waiting times. This position may be required to float to other departments at the discretion of the manager based on clinic needs. ResponsibilitiesRepresents clinic and provides high level of customer service to patients, guests and staff.Responds, answers or directs patient questions and concerns to meet patient needs.Checks-in patients for clinic services according to scripts and clinic process.Completes registration process, prints labels and prepares new patient medical chart as requested.Verifies patient demographic and insurance information.Verifies and updates forms requiring patient signature.Collects co-pays, prepares patient receipt and A/R deposit entry. Maintains and sends daily log to Business Office.Arranges for patient accommodations such as interpreter or financial counseling support.Accurately coordinates and schedules future appointments and/or procedures using the practice management system.Greets callers in a professional manner utilizing customer service scripts and standards.Required QualificationsKnowledge of basic medical terminology and keyboarding skills.Knowledge of environment of care and infection control policies.Previous clerical experience in a medical or customer service settingPrevious computer entry experience with ability to learn new applications and work processes.Preferred QualificationsKnowledge of organization’s purpose and goalsOnline scheduling and EMR training.Proven ability to learn job skills and provide patient services.Proven ability accurately schedule appointments and interpret provider orders.Benefit OverviewFairview offers a generous benefits package, including but not limited to medical, dental, vision, PTO/vacation and Safe and Sick Time, tuition reimbursement, retirement and more! Please follow this link for additional information: Compensation DisclaimerThe posted compensation range corresponds to the minimum and maximum pay rates outlined in your union agreement for the respective job classifications at the time of job posting. An individual's pay rate within this range may be influenced by various factors, including FTE, skills, knowledge, educational background, and qualifying experience as specified in the contract. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.EEO StatementEEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
...Insurance Services, Inc. in Chicago invites you to join a 12-week summer internship where interns are treated as valued team members. You will gain hands-on experience by supporting actuarial teams, learning data processing, and collaborating with senior leaders on real...
...Cycles is a specialized cycling company known for high-quality bicycles, custom builds, and expert service. Based in Louisville, CO, the... ...tasks such as diagnosing mechanical issues, completing bike repairs and tune-ups, assembling new bicycles, packaging bikes for shipping...
...performance of assigned responsibilities. ESSENTIAL PERFORMANCE RESPONSIBILITIES The Assistant Head Facilities Serviceperson (High School/Vocational Center) shall carry out the performance responsibilities listed below: Review work performed by Facilities Serviceperson...
...position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance. What We Need AWS Professional Services is looking for a Delivery Consultant with hands-on cloud architecture and implementation experience, strong AWS...
...Email: ****@*****.*** Phone: (***) ***-****Role: Cyber Security EngineerLocation: Birmingham AL, Charlotte NC, Raleigh NC,... ...Orleans LADuration: Contract to HireRole SummaryCyber Security Engineer responsible for L2 security event/incident response, threat intelligence...